Privacy Policy
Effective Date: July 23, 2026
At ProTecPep, your privacy matters. We believe that earning your trust goes beyond providing premium research compounds—it also means protecting your personal information with the same level of care and integrity that we apply to every aspect of our business.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when you visit www.protecpep.com, create an account, or place an order.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
To provide a secure and efficient shopping experience, ProTecPep may collect certain information when you interact with our website, including:
- Name
- Billing and shipping addresses
- Email address
- Telephone number
- Payment information (processed securely through our payment providers)
- IP address
- Browser type and device information
- Website usage data collected through cookies and similar technologies
- Any information you voluntarily provide when contacting our customer support team
We collect only the information reasonably necessary to operate our business, fulfill orders, improve our services, and communicate with our customers.
How We Use Your Information
The information we collect may be used to:
- Process and fulfill orders
- Verify transactions and help prevent fraud
- Provide customer service and respond to inquiries
- Send order confirmations, shipping notifications, and account updates
- Improve the performance, security, and functionality of our website
- Personalize your shopping experience
- Send promotional emails or SMS messages only when you have chosen to receive them
- Comply with applicable legal and regulatory obligations
We do not sell your personal information.
Marketing Communications
If you choose to receive promotional emails or SMS messages from ProTecPep, you may opt out at any time.
- Click the “Unsubscribe” link included in any marketing email.
- Reply STOP to any promotional text message to discontinue SMS communications.
Please allow up to 10 business days for your request to be fully processed.
Even after opting out of marketing communications, you may continue to receive transactional messages related to your account or orders, including order confirmations, shipping notifications, and customer service communications.
Mobile Privacy Commitment
Your privacy is important to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
This specifically includes SMS opt-in information, text messaging consent, and related mobile data. This information is never sold, rented, or shared with outside parties for marketing purposes.
Cookies & Website Analytics
Like many websites, ProTecPep uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your shopping cart and preferences
- Keep you securely logged into your account
- Measure website performance
- Improve website functionality
- Better understand how visitors use our website
Most web browsers allow you to modify or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Third-Party Services
To operate our business efficiently, ProTecPep may utilize trusted third-party service providers for services such as:
- Secure payment processing
- Shipping and order fulfillment
- Website hosting
- Website analytics
- Customer support communications
- Email delivery for order confirmations and promotional communications
These providers receive only the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.
ProTecPep does not authorize third parties to use your personal information for their own independent marketing purposes.
Data Security
Protecting your information is one of our highest priorities.
www.protecpep.com utilizes Secure Sockets Layer (SSL) encryption to establish a secure, encrypted connection between your browser and our website.
We employ commercially reasonable administrative, technical, and physical safeguards designed to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of internet transmission or electronic storage can be guaranteed to be 100% secure, we continually work to maintain security practices that meet modern industry standards.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Maintain customer accounts
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized whenever practical.
Changes to This Privacy Policy
ProTecPep may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.
Any revisions will become effective upon posting the updated Privacy Policy on www.protecpep.com. We encourage customers to review this page periodically to stay informed.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team through the contact information provided on www.protecpep.com.
We are committed to transparency, protecting your privacy, and earning your trust every time you visit ProTecPep.